Guides
Practical guides to AI voice agents
The questions businesses ask us before their first launch, answered by the team that builds the product: what an AI voice agent is, what it costs, how compliance works and how to prepare one, step by step.
All guides
The list grows automatically as new guides are published.
What is an AI voice agent and what can it do?
An AI voice agent makes and answers phone calls for your business, understands what people say and finishes the task. What it can do, what not, how to choose.
Answering machine, IVR or AI voice agent?
Recorded messages, a press-1 IVR, a cloud phone system or an AI voice agent: how they differ, what each can do and how to pick the right one for your calls.
AI virtual receptionist: what it does on the phone
An AI virtual receptionist or virtual secretary: which calls it takes, what it will not do, how it uses your calendar and when you still need a person.
AI voice agent or call center: how to choose
An honest comparison of an AI voice agent, an in-house call center, an outsourced one and a receptionist: where each one wins and how to combine them well.
Refused cash on delivery parcels: how to cut them
Why cash on delivery parcels get refused and what you can do about it: phone order confirmation, data checks, calling hours, retries and honest measurement.
How much does an AI voice agent cost in 2026?
How AI voice agent pricing works: per minute, subscription or per call. How to work out billed minutes and which hidden costs to check in any offer.
Call recording and GDPR: a practical guide
How to record calls made by an AI voice agent lawfully under GDPR: informing callers, legal basis, roles, retention, data subject rights and a checklist.
How to build an AI voice agent knowledge base
How to prepare the knowledge base of an AI voice agent: which documents to give it, how to write them for voice, what to leave out and how to keep it current.
How to measure an AI voice agent: the KPIs that matter
How to measure an AI voice agent: which KPIs to track, how to listen to a sample of calls and how to set your own success thresholds from real data.
AI voice agent launch checklist, step by step
A launch checklist for an AI voice agent: goal, scenario, voice, data, GDPR, calling hours, test call, pilot and escalation plan, step by step.
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Where to go next
Pricing
You pay per talk minute, plus a one-off setup per channel, with volume discounts. See your estimated cost in the sign-up form before you send anything.
How it works
From sign-up to your first test call and daily operation. See what the agent does on a call, how it retries and what you can check in the portal.
Security and GDPR
How we protect call data: clear GDPR roles, hosting in Romania, two-step verification, an audit log, data subject rights and what we do not claim.
The line is free
Hear it, then decide.
Sign up, see the estimated cost in the form and test the agent on your own phone before it calls anyone.