AI VOICE AGENT · 84 LANGUAGES · 24/7

Hello? From now on, someone always picks up.

AI voice agents that call and answer the phone for your business: they confirm orders, book appointments and chase missing documents. In Romanian and 83 more languages, day and night.

Takes 2 minutes. See your estimated cost before you submit.

Pick a scenario · 7 of 300+

Florăria Lalele Vesele call ended · inbound call · +40 7xx xxx 214

02:41

your agentFlorăria Lalele Vesele, bună ziua! Sunt Ana, asistentul virtual. Cu ce vă pot ajuta?

callerBună ziua. Aș vrea un buchet pentru mama, mâine e ziua ei.

your agentCe frumos! Vă pot recomanda buchetul nostru de trandafiri roz cu eucalipt, sau unul de bujori și frezii. Mama are o floare preferată?

callerÎi plac trandafirii. Cel cu trandafiri roz, vă rog.

your agentPerfect. Îl avem cu 15 sau cu 25 de fire. Cel de 25 costă 289 de lei.

callerHai cu 25. E ziua ei, până la urmă.

your agentAșa e! Vreți să adăugăm și o cutie de praline de casă? Multă lume le ia împreună cu buchetul. Sunt 59 de lei.

callerDa, de ce nu. Pune și pralinele.

your agentAm adăugat. Includem și un card cu mesaj, e gratuit. Ce să scriem pe el?

caller„La mulți ani, mama! Te iubim, Radu și Ioana.”

your agentCe mesaj frumos. Am notat exact așa. Pe ce adresă livrăm mâine?

callerStrada Merilor 8, apartamentul 3, în Cluj.

your agentStrada Merilor 8, apartamentul 3, Cluj. Mâine putem livra între 10 și 12, sau după-amiază, între 16 și 18. Cum îi e mai bine mamei?

callerDimineața, între 10 și 12. Atunci e sigur acasă.

your agentPerfect. Pe cine trecem ca destinatar și la ce număr poate suna curierul?

callerMaria Pop. Numărul ei e 07xx xxx 518.

your agentTotal: 348 de lei. Plătiți acum cu cardul, prin link pe SMS, sau la livrare?

callerCu cardul, trimite-mi linkul.

your agentV-am trimis linkul pe SMS. După plată primiți confirmarea pe email. Mamei să-i fie ziua cât buchetul de frumoasă!

callerMulțumesc mult, o zi bună!

Comandă: Total 348 lei · link de plată trimis ✓
Upsell: + praline · + card cu mesaj
Livrare: Mâine · 10:00-12:00 · confirmat ✓

Simulated call with a fictional business and data.

What happens today

The phone rings. And rings. And nobody has time.

Every business that deals with people knows the scene: unconfirmed orders that come back, forgotten appointments, files stuck because a single document is missing, customers who call in the evening and get a dial tone. Meanwhile your team repeats the same sentence dozens of times a day instead of doing the work you hired them for.

Call log today

Time	Call	Status
08:12	07xx xxx 214 cash-on-delivery order	Unconfirmed
09:47	07xx xxx 590 incoming call	Missed
11:30	07xx xxx 077 case file, missing ID	Pending
13:15	07xx xxx 861 incoming call	Busy
16:52	07xx xxx 342 parcel	Returned
19:40	07xx xxx 455 after hours	Missed

Nobody called back.

16:52 · Returned
The parcel that comes back.

Nobody called the customer to confirm. You pay for shipping twice and lose the sale too.
19:40 · Missed
The after-hours call.

The customer called at 7:40 pm. The next morning they called your competitor.
11:30 · Pending
The file that goes nowhere.

A copy of an ID is missing. Nobody had time to call the person.

It is not a lack of good people. It is a lack of hours in the day.

How it works

Three steps. No six-month IT project.

step 1 of 3 · Pick the scenario
Tell it what to do.

Pick the scenario (order confirmation, appointments, missing documents, surveys, reception), give it your documents and website so it knows what to answer, and choose the voice.
step 2 of 3 · Connect it
Connect it.

It gets a phone number automatically. Link it to your CRM or ERP, your calendar, WhatsApp, SMS and email. Set the working hours and the contact lists.
step 3 of 3 · Let it work
Let it work.

It calls at the hours you set, tries again when nobody answers, picks up incoming calls, sends the follow-up messages and writes the outcome where you work. You see everything in the portal: recording, transcript, summary.

Set up your agent

Before it goes live, you make a test call with it. On your own phone.

Listen to it

Better than any description: listen to it.

Three demo calls with fictional voices and companies, on the scenarios our agents handle every day. Press play and follow the transcript as it scrolls. The calls are in Romanian.

Order confirmation

Outbound call Order #10482 · online shop (fictional) · cash on delivery Sound: off

0:00/1:16

Transcript

Agent
Bună ziua! Sunt Ioana, asistentul virtual al magazinului Casa Livada. Vă sun pentru comanda pe care ați plasat-o aseară. Vorbesc cu domnul Andrei Popescu?
Caller
Da, eu sunt. Ce comandă?
Agent
Setul de lenjerie de pat și cele două perne. Vă deranjez doar puțin, vreau să confirm că totul e în regulă înainte să plece coletul. Să știți că apelul e înregistrat.
Caller
Aha, da, da. Bine.
Agent
Perfect. Totalul de plată la livrare este trei sute patruzeci și nouă de lei, cu transportul inclus. Adresa pe care o am este strada Teilor, numărul doisprezece, Brașov. E corectă?
Caller
Strada e bună, dar am uitat blocul. Bloc B, apartamentul paisprezece.
Agent
Am notat: strada Teilor doisprezece, bloc B, apartamentul paisprezece. Mai e ceva de schimbat la comandă?
Caller
Nu. A, curierul poate să vină după-amiază? Dimineața sunt la serviciu.
Agent
Sigur, trec mențiunea "livrare după ora patru". Coletul pleacă mâine și ar trebui să ajungă în una, două zile lucrătoare. Vă trimit acum și un SMS cu toate detaliile.
Caller
Super, mulțumesc.
Agent
Eu vă mulțumesc! O zi frumoasă, domnule Popescu!

Clinic appointment

Inbound call Inbound call at 20:15 · dental clinic (fictional) Sound: off

0:00/1:10

Transcript

Agent
Clinica Dentalia Nord, bună seara! Sunt Matei, asistentul virtual al clinicii. Apelul este înregistrat. Cu ce vă pot ajuta?
Caller
Bună seara. Mă doare o măsea de ieri și aș vrea o programare cât mai repede.
Agent
Îmi pare rău, știu cât de neplăcut e. Vă găsesc un loc cât mai devreme. Ați mai fost la noi?
Caller
Nu, e prima dată.
Agent
Atunci vă fac o programare de consultație. Mâine dimineață am liber la nouă și jumătate cu doamna doctor Ene. Altfel, mâine după-amiază la patru, sau poimâine la zece. Cum vă e mai bine?
Caller
Mâine la nouă și jumătate, dacă se poate.
Agent
Se poate. Îmi spuneți, vă rog, numele complet?
Caller
Elena Marinescu.
Agent
Am notat: Elena Marinescu, mâine, la nouă și jumătate, consultație cu doamna doctor Ene. Vă rog să veniți cu zece minute mai devreme, pentru fișă. Dacă durerea se agravează în noaptea asta, vă recomand să mergeți la o urgență stomatologică.
Caller
Bine. Unde sunteți, exact?
Agent
Pe bulevardul Unirii, numărul patruzeci. Vă trimit acum pe WhatsApp confirmarea, adresa și un link către hartă.
Caller
Mulțumesc mult.
Agent
Cu drag. Sănătate și ne vedem mâine dimineață!

Documents for a claim

Outbound call Claim DA-2271 · car damage (fictional) Sound: off

0:00/1:14

Transcript

Agent
Bună ziua, domnule Ionescu! Sunt Diana, asistentul virtual de la Asist Daune Plus. Vă sun în legătură cu dosarul de despăgubire pentru mașină. Apelul este înregistrat. Aveți două minute?
Caller
Da… s-a întâmplat ceva cu dosarul?
Agent
Nu, totul e în regulă, doar că dosarul nu poate merge mai departe fără două documente. Vreau să vă fie simplu să le trimiteți.
Caller
Ce documente? Eu am dat tot ce mi s-a cerut.
Agent
Ați trimis aproape tot, și vă mulțumim. Mai lipsesc doar copia după permisul de conducere, față și verso, și un extras de cont, ca să știm unde virăm banii.
Caller
Extrasul de unde îl iau?
Agent
Din aplicația băncii, la detaliile contului, sau îl cereți la ghișeu. E suficientă o pagină pe care să se vadă numele dumneavoastră și IBAN-ul.
Caller
A, păi asta pot face diseară.
Agent
Perfect. Ca să nu trebuiască să rețineți nimic, vă trimit chiar acum pe WhatsApp și pe email lista, cu tot ce v-am spus. Le puteți fotografia și răspunde direct la mesaj.
Caller
Pe WhatsApp e cel mai bine.
Agent
Am notat. Dacă nu ajung până joi, vă mai sun eu o dată, doar ca să vă amintesc. Mai aveți vreo întrebare despre dosar?
Caller
Nu, mulțumesc că m-ați sunat.
Agent
Cu plăcere, domnule Ionescu. O seară frumoasă!

No autoplay. Sound starts only when you press play. Demo with fictional data.

I want one for my business

Who it is for

Same agent. Your line of work.

outbound · ERP

E-commerce with cash on delivery

Refused parcels cost you twice.
- Calls every new order and confirms the address, the products and the amount.
- Fixes the address on the spot and writes the outcome to your ERP.
- Tries again automatically when nobody answers, at the hours you set.
call · order confirmation
- addressconfirmed
- productsconfirmed
- amountconfirmed
note in ERP
Direction
outbound calls
Writes to
ERP
Retries
at your hours
inbound · calendar

Clinics and appointment-based services

Your front desk cannot answer three phones at once.
- Answers calls, after hours too.
- Offers 2-3 free slots from the calendar and books the appointment.
- Sends the confirmation by SMS or WhatsApp.
outbound · WhatsApp · email · CRM

Collections, claims and case files

The file is stuck because one document is missing.
- Calls the customer and explains exactly which documents are missing.
- Sends the list with instructions right away on WhatsApp and email.
- Writes the note in your CRM, so the team knows where each file stands.
campaigns · automatic cadence

Call centres

Repetitive calls burn your people out.
- Takes over repetitive campaigns (confirmations, reminders, surveys).
- Automatic call cadence, time windows, do-not-call respected.
- Your team only gets the cases that really need a human.
knowledge base · bookings

Real estate (built on the appointments module)

A lead left waiting goes cold.
- Answers questions about a property from your listings.
- Books the viewing in the agent’s calendar.
- Leaves you a summary: what they want, budget, when they are free.
outbound · reports

Surveys and feedback
- Calls after a delivery or a visit and asks what went well and what did not.
- Results are gathered in your reports.
Don’t see your industry?

These are just a few of our 300+ call scenarios. If it can be said over the phone, it can probably do it.

Write to us contact@agentvocalai.ro

Live, right now

Not a demo. It already calls for 80+ clients.

A few of the projects our agents run every day. The company names stay with them; what we do for them, we show you.

Project 01 live

Sector
E-commerce

Scenario
Cash-on-delivery confirmation · outbound calls
Cash-on-delivery orders are confirmed before the parcel leaves.

What the agent does
- Calls every new order and confirms the address, the products and the amount.
- The outcome is written straight into the ERP.
- Retries automatically at the set hours when nobody answers.
Channels
- outbound calls
- ERP
Languages
- RO
Project 02 live

Sector
Claims and case files

Scenario
Document recovery · outbound calls, in several languages
Case files no longer stall over one missing document.

What the agent does
- Calls the customer and explains which documents are missing.
- Sends the list with instructions on WhatsApp and email.
- Writes the note in the CRM, so the team knows where each file stands.
Channels
- outbound calls
- WhatsApp
- email
- CRM
Languages
- several languages
Project 03 live

Sector
Reception and appointments

Scenario
Incoming calls · 24/7
Nobody hears a dial tone after hours any more.

What the agent does
- Answers from the knowledge base.
- Offers 2-3 free slots and books the appointment.
- Sends the confirmation after the call.
Channels
- inbound calls
- knowledge base
- calendar
- SMS
- WhatsApp
Languages
- RO

I want a project like this

A day in the life of the agent

Its working day does not end at 5 pm.

In the morning it confirms orders, at noon it books appointments, in the evening it answers when reception is closed. The same voice, just as patient on the last call as on the first.

00:0003:0006:0009:0012:0015:0018:0021:0024:00 03:1208:0010:3011:0013:0016:3019:4023:12

03:12Inbound

A call in the middle of the night

Someone calls while everyone is asleep. The agent answers, takes down the request, and you find it in the portal in the morning.
08:00Outbound

Order confirmations

It calls cash-on-delivery customers: address, items, amount. The outcome lands in your ERP on its own.
10:30Call + messages

Documents for claims

It explains what is missing, then sends the list on WhatsApp and by email. The note stays in your CRM.
11:00Calendar

Appointments

It offers two or three free slots from the calendar, starting tomorrow, and sends the confirmation.
13:00Cadence

Retries

Whoever missed the morning call is called again, on the cadence you set. Whoever asked not to be called, is not.
16:30Follow-up

After-call messages

SMS, WhatsApp or email with exactly what was agreed, so nobody has to remember anything.
19:40Inbound

A call after hours

Reception has closed. The agent has not: it answers, books, and writes everything down.
23:1224/7

Still answering

Outbound calls stopped at the hour you chose. Inbound calls kept being answered, 24/7.

Languages

84 languages. Every customer is called in their own.

Your agent speaks Romanian like one of the family, and just as naturally with your customers across Europe and beyond: 84 languages spoken. Each customer is called in their own language, based on your list.

Used today in real calls

ro Română „Bună ziua”
en English „Hello”
es Español „Hola”
it Italiano „Buongiorno”
fr Français „Bonjour”
de Deutsch „Guten Tag”
hu Magyar „Jó napot”
pl Polski „Dzień dobry”
nl Nederlands „Goedendag”
el Ελληνικά „Καλημέρα”
no Norsk „God dag”
and 73 more

Each additional language for your agent is set up separately (see Pricing).

Works with what you have

Nothing changes in how you work. It adapts.

The agent reads and writes where your team already works. Nobody copies by hand what was said on the phone any more.

Your agent reads before the call, writes after
reads and writes
Your CRM

Zoho and other CRMs, for example, via API: notes, statuses, call history.
reads and writes
Your ERP, via API

Confirmations, address corrections, outcomes.
reads and writes
Calendar

Free slots and bookings.
reads
Knowledge base

Your documents and website, so the agent answers correctly.
sends
WhatsApp

Automatic message after the call, from your own WhatsApp Business account.
sends
Email

Sent from your address, through your own mail server.
sends
SMS

Confirmations and reminders.
Another system?

Write to us and we will check together whether we can connect it via API.
Write to us

Security

It speaks for your business. So it plays by your rules.

We won’t show you badges we don’t have. Instead, here is what the platform does today, line by line. The same measures are written into the data processing agreement you sign.

Your data

Hosted in Romania. Calls, recordings and transcripts are stored on servers in Romania.
in force
Every company in its own space. Each call, list and campaign belongs to a single client. Recordings have no public links: they can only be played from your account.
in force
Recording is your call. You decide whether calls are recorded and what goes into your lists. You see everything: each call has a recording, transcript and summary in the portal.
in force
Encrypted connections. Everything runs over HTTPS. Credentials for your own systems (email, SMS, telephony) are stored encrypted.
in force

Account access

Passwords nobody can read. Passwords are kept only as hashes, and repeated guessing attempts are blocked.
in force
Two-step verification. A one-time code by SMS, available for admin accounts and, on request, for everyone on your team.
in force
Audit log. Sign-ins, changes made in the portal and access to recordings are logged. When our team steps in for support, it shows up separately in the log.
in force

The people you call

It introduces itself honestly. The person called is told the call is recorded. The agent can say up front that it is your company’s virtual assistant. That is what we recommend.
in force
“Don’t call me again” really means no. The do-not-call list is checked before every call, SMS or WhatsApp message.
in force
Calling hours. Nobody gets a call at 7 a.m. or on a Sunday evening, unless you want it that way.
in force
No double calls. The system avoids calling the same person twice about the same thing.
in force

Clear roles, in writing

For your customers’ data (calls, recordings, transcripts, contact lists) we act as your processor, under the data processing agreement (DPA) you sign when you register. The data stays yours.

We don’t claim security certifications. We would rather show you exactly what we do.

AgentVocal AI is a brand of CyberSkill S.R.L., VAT ID RO33007390. Questions about data: contact@agentvocalai.ro · Supervisory authority: ANSPDCP (Romania)

After every call

It doesn’t just talk. It writes everything down.

After every conversation you get a clear summary, not a 4-minute recording you have no time to listen to.

A recording and a transcript for every call.
A clear outcome: confirmed, declined, rescheduled, call back.
Campaigns, contact lists, reports, invoices and bookings, all in one portal.

Example with fictional data

Outbound call

Order confirmation #10482

Order confirmed

Time: 10:42
Duration: 1 min 18 s
Number: +40 7xx xxx 214
Language: Romanian

Recording: 00:00 / 01:18

Summary

OutcomeCONFIRMED, address corrected (block B, flat 14)

The customer confirms the products and the 349 lei total. Prefers delivery after 4 p.m.

Products: confirmed
Cash on delivery: 349 lei
Address: 12 Teilor St, block B, flat 14, Brașov
Delivery note: after 4 p.m.

Transcript

Agent
The total to pay on delivery is 349 lei, shipping included. The address I have is 12 Teilor Street, Brașov. Is that right?
Customer
The street’s right, but I forgot the block. Block B, flat 14.
Agent
Noted: 12 Teilor Street, block B, flat 14. Anything else to change on the order?
Customer
No. Oh, can the courier come in the afternoon?
Agent
Of course, I’ll add “deliver after 4 p.m.”. I’m also sending you a text with all the details.

Excerpt · the full transcript is in the portal (translated here; the call was in Romanian)

Actions

Note written to the ERP
“Confirmed by phone. Address: block B, flat 14. Deliver after 4 p.m.”
10:43
Confirmation SMS sent
Order and delivery details, sent to the customer.
10:43
Call saved in the portal
With recording, transcript and summary, one click away.
10:43

Set it up yourself

From “let’s give it a try” to your first test call, in minutes.

No sales meetings, no quote that turns up a week later. Sign up, see your estimated cost right in the form, and once you’re approved a 9-step guide takes you all the way to a test call.

00Sign-upestimated cost shown in the form

✓Approvaldone by a person, within 24 hours

01 Your company details pulled from ANAF
02 Industry and scenarios what it should do
03 Modules only what you need
04 Pricing out in the open
05 Connections CRM, ERP, email, WhatsApp
06 Agent and voice how your business sounds
07 Phone number assigned automatically
08 Lists and hours contacts, working hours
09 Test call on your own phone

The technical setup of a complete agent took about 55 seconds in our own test. The rest of the time is yours: to read, choose and listen.

Start signing up

Every new account is checked by a person before activation, within 24 hours. That’s how we keep the platform clean.

Pricing

You pay for the minutes spoken. That’s it.

No hidden subscription, no “request a quote”. The price is per minute and it goes down the more your agent talks.

AgentVocal AI · price slip

Per minute, calls in Romania

€0.195 / minute

Lower with volume (minutes per month)

€0.195 under 10,000
€0.185 from 10,000
€0.18 from 15,000
€0.175 from 20,000
€0.17 from 25,000

Calls to other EU numbers: €0.225 / min
Minimum package: 5,000 min (€975)
Setup, per channel: €899
Each extra language: €499

Follow-up messages

SMS: €0.035
WhatsApp: €0.025 *
Email: €0.001

* plus your own WhatsApp provider subscription

Nobody answers: FREE
Voicemail: normal minute
Rounding: up, per call

Prices exclude VAT.

Nobody answers? You pay nothing. Unanswered calls are free.
Simple maths. Minutes are rounded up per call. Voicemail is billed as a normal minute. We tell you up front.
You see everything. Minutes, calls and invoices are all in the portal.

Work out your cost in the form

You see the exact cost for your scenario in the sign-up form, before you send anything.

FAQ

What business owners ask us before they start.

Another question? Write to us or give us a call. A person will answer.

Message us on WhatsApp +40 723 444 825 contact@agentvocalai.ro

Will my customers know they're talking to an AI?

The voice is natural, but the agent can introduce itself as your company's virtual assistant, and that's what we recommend. People appreciate honesty, and EU rules increasingly require it.

What if the person wants to speak to someone on my team?

The agent takes note of the request, and the call shows up in your portal with its summary, so a colleague can call back.

How fast can I start?

Sign up in a couple of minutes. Once approved, a 9-step guide takes you to your first test call; the technical setup of a full agent took about a minute in our own test.

How much does it cost?

€0.195 per minute for calls to Romanian numbers, down to €0.17 at higher volumes; €0.225 per minute to other EU numbers. Minimum package: 5,000 minutes. Unanswered calls are free.

Which languages does it speak?

84 languages, including Romanian, English, Spanish, Italian, French, German, Hungarian, Polish, Dutch, Greek and Norwegian. Each customer can be called in their own language.

Does it work with my CRM or ERP?

Yes, if it has an API. The agent reads what it needs before the call and writes the result afterwards.

What if the customer doesn't pick up?

The agent tries again automatically, at the times you set, and stops after the number of attempts you choose. Unanswered calls cost you nothing.

Where is the data stored?

In Romania. Callees are informed the call is recorded, and do-not-call requests are respected.

Can it make mistakes?

Yes, like any new colleague, especially when it doesn't have the right information. That's why it answers only from the documents and data you give it, and you can listen to any call and adjust its instructions at any time. You test it on your own phone before it calls anyone.

Who else is already using the agents?

More than 80 clients. We don't share their names without their consent, but we're happy to walk you through projects similar to yours and give you a demo built on your own scenario.

Go deeper

Everything you want to know, on its own page

Every topic has its own page: steps, limits and real questions. Pick where to start.

You make the first call. It handles the rest.

Rather talk? Call us on +40 723 444 825 or write to contact@agentvocalai.ro. A real person answers. (Promise.)

alo? Hello? From now on, someone always picks up.

The parcel that comes back.

The after-hours call.

The file that goes nowhere.

Tell it what to do.

Connect it.

Let it work.

Order confirmation

Transcript

Clinic appointment

Transcript

Documents for a claim

Transcript

E-commerce with cash on delivery

Clinics and appointment-based services

Collections, claims and case files

Call centres

Real estate (built on the appointments module)

Surveys and feedback

Don’t see your industry?

Cash-on-delivery orders are confirmed before the parcel leaves.

Case files no longer stall over one missing document.

Nobody hears a dial tone after hours any more.

A call in the middle of the night

Order confirmations

Documents for claims

Appointments

Retries

After-call messages

A call after hours

Still answering

Used today in real calls

Your CRM

Your ERP, via API

Calendar

Knowledge base

WhatsApp

Email

SMS

Another system?

Your data

Account access

The people you call

Clear roles, in writing

Summary

Transcript

Actions

What would a month cost?

Will my customers know they're talking to an AI?

What if the person wants to speak to someone on my team?

How fast can I start?

How much does it cost?

Which languages does it speak?

Does it work with my CRM or ERP?

What if the customer doesn't pick up?

Where is the data stored?

Can it make mistakes?

Who else is already using the agents?

How it works

Call scenarios

Pricing

Security and GDPR

Integrations

Languages

Listen

FAQ

You make the first call. It handles the rest.

Hello? From now on, someone always picks up.