Industries
AI voice agents for your industry
An AI voice agent handles different calls in every industry: order confirmations, appointments, repetitive questions, missing documents. Pick your sector to see which calls the agent takes over, which scenarios fit and what stays with your people. It speaks Romanian and 83 more languages, so it works for teams in Romania and across the EU.
Choose your sector
Each page covers the sector's real problem, the typical calls, a working day with the agent and its limits. The scenarios themselves are in the list of call scenarios.
Ecommerce
AI voice agent for online stores with cash on delivery: it confirms each order before the parcel ships, fixes addresses and writes the outcome into your ERP.
Medical clinics
AI voice agent and receptionist for medical clinics: it answers around the clock, books appointments from the calendar and sends reminders. No medical advice.
Real estate
AI voice agent for real estate agencies: it answers leads who call, asks what they want and their budget, books the viewing and leaves your agent a summary.
Call centers
AI call center: an AI voice agent runs repetitive confirmation, reminder and survey campaigns, with retries and reports. Hard cases stay with your people.
Claims and recoveries
AI voice agent for compensation claims and recoveries: it calls clients with missing documents, sends the list by WhatsApp and email and notes it in your CRM.
Tourism and guesthouses
AI voice agent for guesthouses and small hotels: it takes booking requests by phone and answers questions on check-in, parking or pets, in their own language.
Car service
AI voice agent for car service garages and tyre shops: it answers the phone, books appointments and sends reminders. Quotes stay with the mechanic.
How do you choose the right scenarios for your sector?
There is no separate product for each industry. It is the same AI voice agent with different scenarios. That is why the choice comes down to three simple questions.
- Which call eats most of your team's time? If it is calls you receive (bookings, questions, appointments), you need an inbound scenario. If it is calls you have to make (confirmations, missing documents, surveys), you need a scenario with initiated calls.
- What has to happen after the call? A confirmation is written into your ERP, an appointment goes into the calendar, a list of documents goes out by WhatsApp and email. That decides which connections you need, and the integrations page explains them.
- What stays with your people? The agent takes the repetitive part. Sensitive cases, negotiation and decisions stay with your colleagues. Every industry page has a clear list of what stays human.
Most companies start with one scenario, listen to it on real calls and only then add another. If you want to hear one first, the demo has three sample calls.
The phone doesn’t ring only during office hours
Your people work set hours. Customers call when they have time: early morning, at lunch, in the evening. The agent is there then too.
- outside hours · office hoursEvenings, nights and early mornings, the phone rings out
- outside hours · the agentThe agent answers, takes notes and leaves the summary for the morning
In the example, 7 of 11 calls fall outside office hours: 00:42, 06:36, 08:12, 17:24, 19:00, 20:36, 22:18.
Illustrative calls, not real data. Office hours are an example.
Which calls does an AI voice agent handle in each industry?
The calls that come up most often in each sector, and the scenarios that fit them.
| Criterion | Inbound calls | Initiated calls | Matching scenarios | Industry page |
|---|---|---|---|---|
| Ecommerce | Questions about orders and delivery | Confirming cash-on-delivery orders | COD order confirmation, Surveys | See the industry |
| Medical clinics | Appointments and front-desk questions | Appointment reminders and confirmations | Clinic appointments, 24/7 reception | See the industry |
| Real estate | Leads asking about a property | Following up leads who did not answer | 24/7 reception, Follow-up | See the industry |
| Call centers | Repetitive volume at campaign peaks | Confirmation, reminder and survey campaigns | Surveys, Follow-up | See the industry |
| Claims and recoveries | Customers asking about their case | Calls about missing documents | Missing documents, Follow-up | See the industry |
| Tourism and guesthouses | Booking requests and repetitive questions | Reminders before arrival | Guesthouse bookings, 24/7 reception | See the industry |
| Car service | Garage and tyre appointments | Appointment reminders | Car service appointments, Follow-up | See the industry |
The agent in the middle, your systems around it
It reads from the right place (the list, the order, the calendar, the documents) and writes where you already work. Nobody retypes what was said.
- 01The agent
- now The voice agent reads the list, writes the note
- 02Your systems
- Your CRM lists, contacts, notes readswrites
- ERP orders and statuses readswrites
- WhatsApp the after-call message sends
- SMS short, to the phone sends
- Email from your mail server sends
- Calendar slots and bookings readswrites
- Knowledge base documents and website reads
- Portal calls and reports sends
Quick answers
Frequently asked questions
Do I have to pick an industry when I sign up?
In the setup guide you choose an industry and your scenarios, but you are not locked in. You can start with one scenario and add others later, and the pricing model is the same in every sector.
Can I combine scenarios from different industries?
Yes. The same agent can, for example, answer inbound calls and send a follow-up message after the call. Each scenario keeps its own instructions.
Does the agent speak English as well as Romanian?
Yes. It speaks Romanian and 83 more languages, so it can call or answer customers in their own language. See the available languages.
What if my industry does not have a page?
Tell us on the contact page which calls you have. If they can be described in steps, they can usually be built.
Continue with
Where to go next
Call scenarios
See how an AgentVocal AI call scenario is built: goal, dialogue, rules, outcome and after-call message. Inbound and outbound calls, in Romanian and more.
How it works
From sign-up to your first test call and daily operation. See what the agent does on a call, how it retries and what you can check in the portal.
Pricing
You pay per talk minute, plus a one-off setup per channel, with volume discounts. See your estimated cost in the sign-up form before you send anything.
The line is free
Hear it, then decide.
Sign up, see the estimated cost in the form and test the agent on your own phone before it calls anyone.